Privacy Policy

Last updated: September 21, 2026

Everden operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with our shopping experience (the "Services").

Everden is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how Everden ("Everden," "we," "us," or "our") collects, uses, processes, and discloses your personal information when you visit or use our website, make a purchase or other transaction, communicate with us, or otherwise interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another identifiable individual.

Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an identifiable individual.

Depending on how you interact with the Services, where you live, and what features you use, we may collect or process the following categories of personal information:

• Contact information, including your name, email address, phone number, billing address, and shipping address.

• Payment and transaction information, including your payment method, billing information, transaction details, payment confirmation, purchases, returns, exchanges, and cancellations. Payment card information may be processed by Shopify and/or our payment service providers.

• Account information, including your username, password, account preferences, settings, and other information associated with your account.

• Shopping activity, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel.

• Communications with us, including information you provide when contacting customer service, submitting inquiries, requesting returns, or otherwise communicating with us.

• Device and technical information, including your IP address, browser type, device type, network connection, operating system, and other device identifiers.

• Usage information, including information about how you access, browse, navigate, and interact with the Services.

• Marketing and advertising information, including information about your interactions with advertisements, marketing communications, and promotional content.

The specific information we collect depends on how you use the Services and what information you choose to provide.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you make a purchase, create an account, contact us, submit information, request customer support, or otherwise use the Services.

• Automatically through the Services, including through your device, browser, cookies, pixels, and similar technologies when you visit or interact with our website.

• From Shopify and our service providers, including companies that help us operate our website, process payments, fulfill orders, provide analytics, prevent fraud, or deliver other business services.

• From business, advertising, and marketing partners, where permitted by applicable law.

• From other third parties, where permitted or required by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving the Services

We use personal information to:

• Process and fulfill orders.

• Process payments.

• Arrange shipping and delivery.

• Process returns, refunds, and exchanges.

• Manage customer accounts.

• Remember your preferences.

• Provide customer support.

• Provide product recommendations.

• Improve our website, products, and Services.

• Customize your shopping experience.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

• Send promotional emails, messages, or other marketing communications.

• Provide advertisements for our products and Services.

• Measure the effectiveness of our advertising.

• Personalize advertising based on your interactions with our website or other online services.

Where consent is required by law, we will obtain your consent before using your information for these purposes.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts and transactions.

• Prevent, detect, and investigate fraud.

• Detect suspicious, malicious, illegal, or unauthorized activity.

• Protect our customers, business, website, and Services.

• Maintain the security of our systems.

If you create an account with us, you are responsible for keeping your account credentials confidential.

Communicating With You

We use personal information to:

• Respond to inquiries.

• Provide customer service.

• Send order and shipping updates.

• Provide information about returns or refunds.

• Communicate important information regarding your account or transactions.

Legal and Compliance Purposes

We may use personal information where necessary to:

• Comply with applicable laws and regulations.

• Respond to valid legal requests, court orders, subpoenas, or government requests.

• Enforce our Terms of Service and other policies.

• Establish, exercise, or defend legal claims.

• Investigate suspected violations of our policies or applicable laws.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve the Services.

These technologies may be used to:

• Keep the website functioning properly.

• Remember your preferences and shopping cart.

• Understand how visitors use our website.

• Measure website performance.

• Prevent fraud and improve security.

• Provide and measure advertising.

• Personalize content and advertisements where permitted by law.

You may be able to manage cookies through your browser settings or through privacy and cookie controls made available on our website.

Disabling certain cookies may affect the functionality of some parts of the Services.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide the Services, or comply with applicable law.

This may include:

• Shopify, which provides the ecommerce platform that powers our store.

• Payment processors that process payments and transactions.

• Fulfillment and shipping providers that assist with order delivery.

• IT, hosting, cloud storage, analytics, and security providers.

• Customer service providers that help us respond to customers.

• Marketing and advertising partners, where permitted by applicable law.

• Professional advisors, including accountants, legal advisors, consultants, and insurers where appropriate.

• Government authorities or law enforcement agencies, where disclosure is required or permitted by law.

We may also disclose information:

• When you direct or authorize us to do so.

• In connection with integrations or third-party services you choose to use.

• In connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.

• When necessary to protect our rights, customers, Services, or others.

Depending on where you live, certain disclosures for targeted or personalized advertising may be considered a "sale," "sharing," or targeted advertising under applicable privacy law.

Where required, you may opt out of such uses here:

https://everdenliving.us/pages/data-sharing-opt-out

Relationship With Shopify

Our store is hosted and powered by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve Shopify's services and our ecommerce Services.

Information you submit through our store may be transmitted to or processed by Shopify and other service providers located in countries other than the country in which you live.

We may also use Shopify features that use information from your interactions with our store, Shopify, and other Shopify merchants to provide or improve certain ecommerce, analytics, fraud prevention, and advertising features.

In circumstances where Shopify independently determines how and why certain personal information is processed, Shopify may act as a separate data controller or business responsible for that processing.

You can learn more about Shopify's privacy practices here:

https://www.shopify.com/legal/privacy/consumers

You may also access Shopify's Privacy Portal here:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a third-party service that is not controlled by Everden, we recommend reviewing that third party's privacy policy, security practices, and terms.

We are not responsible for the privacy or security practices of third-party websites or services.

Information you post or disclose publicly or through third-party social networking platforms may also be visible to other users and may be used by those platforms or other third parties according to their own policies.

The inclusion of a third-party link does not necessarily mean that Everden endorses or controls that third party.

Children's Data

The Services are not intended for use by children in violation of applicable age and privacy laws, and we do not knowingly collect personal information from children where doing so would be prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us at everdenshop@163.com so that we can review and, where appropriate, delete the information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable privacy laws, personal information of individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Please do not send highly sensitive or confidential information through unsecured communication channels.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide the Services.

• Maintain customer accounts.

• Complete transactions.

• Meet accounting, tax, and legal obligations.

• Prevent fraud.

• Resolve disputes.

• Enforce agreements and policies.

The specific retention period depends on the type of information, the purpose for which it was collected, applicable legal requirements, and legitimate business needs.

When personal information is no longer reasonably required, we may delete or de-identify it where appropriate and permitted by law.

Your Rights and Choices

Depending on where you live and applicable privacy law, you may have some or all of the following rights.

These rights are not absolute and may be subject to legal exceptions.

Right to Access or Know

You may have the right to request information about the personal information we collect, use, or disclose about you and to request a copy of that information.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

Where applicable, you may have the right to receive certain personal information in a portable format.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information or the processing of personal information for targeted advertising.

You may exercise this right here:

https://everdenliving.us/pages/data-sharing-opt-out

Where required by applicable law, we may also recognize valid browser-based opt-out preference signals, including the Global Privacy Control ("GPC").

More information about GPC is available at:

https://globalprivacycontrol.org/

Other than signals we are legally required to recognize, we may not respond to traditional "Do Not Track" browser signals.

Marketing Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Even if you unsubscribe from marketing communications, we may continue sending non-promotional messages that are necessary for your transactions or account, including order confirmations, shipping notices, security messages, and customer service communications.

Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may require evidence that the person is authorized to act for you and may also ask you to verify your identity directly.

Verification

To protect your information, we may need to verify your identity before fulfilling certain privacy requests.

We will use information provided during the verification process only as reasonably necessary to verify the request.

Non-Discrimination

Where required by applicable law, we will not unlawfully discriminate against you for exercising your privacy rights.

Additional Rights for UK and EEA Residents

If you are located in the United Kingdom or European Economic Area ("EEA"), applicable data protection laws may provide you with additional rights, including:

• The right to object to certain processing.

• The right to request restriction of certain processing.

• The right to withdraw consent where processing is based on consent.

• The right to data portability in certain circumstances.

• The right to lodge a complaint with an appropriate data protection authority.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Legal Bases for Processing in the UK and EEA

Where UK or EEA data protection law applies, we process personal information only when we have an appropriate legal basis.

Depending on the circumstances, our legal bases may include:

Performance of a Contract

We may process your personal information when necessary to provide products or Services you request, including to process payments, fulfill orders, arrange delivery, and manage returns or refunds.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

These interests may include:

• Operating and improving our Services.

• Providing customer support.

• Protecting our Services and customers.

• Preventing fraud.

• Understanding how customers use our website.

• Improving our products and business operations.

Consent

Where required, we may rely on your consent for certain activities, such as certain marketing communications, cookies, or personalized advertising.

You may withdraw consent at any time where applicable.

Legal Obligations

We may process personal information when necessary to comply with legal, tax, accounting, regulatory, or other obligations.

Complaints

If you have a complaint about how Everden handles your personal information, please contact us at:

everdenshop@163.com

We will review your complaint and respond within the period required by applicable law.

Depending on where you live, you may also have the right to appeal certain decisions regarding your privacy request or submit a complaint to your local privacy or data protection authority.

If you are located in the EEA, information about European data protection authorities is available at:

https://www.edpb.europa.eu/about-edpb/about-edpb/members_en

If you are located in the United Kingdom, you may also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

International Transfers

Because we operate an online store and use Shopify and other service providers, your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

Those countries may have privacy or data protection laws that differ from those in your jurisdiction.

Where applicable law requires safeguards for international transfers, we will use legally recognized transfer mechanisms.

For transfers of personal information from the EEA, these safeguards may include European Commission Standard Contractual Clauses or other lawful transfer mechanisms.

For transfers from the United Kingdom, these safeguards may include applicable UK-approved contractual safeguards, adequacy regulations, or other lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, Services, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will post the revised version on our website and update the "Last updated" date.

Where required by applicable law, we will provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact:

Everden

Email: everdenshop@163.com
Phone: +1 318-512-0733
Address: 533 E Hopkins Ave, Aspen, CO 81611, United States

For purposes of applicable data protection laws, Everden is the controller of personal information where Everden determines the purposes and means of processing that information.